Solar Hot Water FAQs2018-12-21T23:44:19+11:00

We’re happy to help

Our local Sunshine Coast Solarhart team are always happy to answer any question you may have. In dealing with us, you can be sure you are not only speaking to a local, you will be speaking with a friendly local Solar expert.

What brands of hot water system do you service?2018-12-21T22:13:31+11:00

Of course we service our Solahart products however we also service other brands including Rheem, Dux and Saxon. Get in touch regardless of which brand you have installed and we can help.

Do we service hot water systems?2018-12-21T22:11:46+11:00

Yes. We service hot water systems. It is recommended that hot water systems are serviced every 5 years to maintain efficiency.

Is there an alternative to putting the tank on the roof?2018-12-16T13:44:57+11:00

Solahart’s range of Streamline Split System solar water heaters allows you to enjoy all the benefits of Solahart’s advanced solar technology – without the tank on the roof. The Solahart Split System locates the low profile collectors on your roof, with the tank installed at ground level. Alternatively you can choose a Solahart heat pump which uses technology to extract heat from the surrounding air, without solar collectors at all.

Does a Solahart take long to install?2019-03-13T10:22:53+11:00

If your current hot water system breaks down Solahart Sunshine Coast can have you back in hot water within 24 hours in most instances.

What are the environmental benefits of a Solahart water heater?2018-12-16T13:42:59+11:00

Water heating accounts for around 25% of the average household’s energy usage. Getting your hot water free from the sun not only saves energy, it also saves the greenhouse gas emissions that would have been produced in the generation of that energy. By replacing an electric storage water heater with a Solahart you can reduce greenhouse gas emissions by up to 3.6 tonnes a year*, the equivalent of taking a small car off the road.

What are Small-scale Technology Certificates (STC’s) or STC rebates?2018-12-16T13:41:39+11:00

By installing a solar water heater system on your property, you are most likely still eligible for STCs. These STCs can be used to reduce the purchase price of your new system and can often save you thousands of dollars.

For a Solahart Solar Hot Water system, each STC represents 1 megawatt hour (MWh) of electricity displaced over a 10 year period. The number of STC’s created varies with the size and model of solar water heater and the region (or zone) in which the unit is installed. The value of an STC is not fixed and varies depending on market factors.

Once you install a solar water heater, the STCs produced can be traded and sold on the open market. You can assign the right to create your STCs to your Solahart dealer who will pay you the value of the STCs as an upfront discount on your system.

How much energy will a Solahart water heater save me?2018-12-16T13:41:18+11:00

This will vary depending on which part of Australia you live in, your current hot water system and hot water consumption, the model of Solahart you install, the orientation and inclination of the system. For example, by installing a Solahart 302KF, one of our most efficient models, you can cut your water heating energy consumption by up to 90%* in the hotter parts (Zone 1) of the country, up to 70%* in the temperate parts (Zone 3) and up to 55%* in the cooler parts (Zone 4). (These financial savings are achievable when replacing an electric water heater on continuous tariff.)

What about the quality of the systems you install?2018-12-16T13:38:38+11:00

For over 60 years, we have been setting the standard for solar systems in Australia. Our systems are designed for the harshest Australian conditions. Our solar power systems only use world-leading panels and the world’s best quality inverters. Our solar panels are consistent with Solahart’s quality and performance requirements, using state of the art PERC monocrystalline cells, designed to achieve excellent performance under real conditions, even with low radiation intensity and on clear hot summer days.

What financing options do you have?2018-12-16T12:40:02+11:00

For residential installations, we offer a great finance plan which makes the switch to solar easier with flexible payment plans. We also accept cash, cheque and credit card payments.

For servicing, we accept cash, cheque and credit card payments.

For more information on our finance options, click here.

Can’t see an answer to your question? Give us a call on 1300 362 821 and we’ll do our very best to help.

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